Coronavirus Update

On this page you will find information which you may find useful during the ongoing public health crisis.

This page includes:

  1. The town’s Coronavirus information pack (issued March 2020)
  2. The Compassionate Community Scheme
  3. The latest updates on our event programme
  4. Details on the MHA Befriending scheme for Isolated residents
  5. List of shops, pubs or restaurants offering home delivery
  6. Off The Record – support for young people

We are trying our hardest to keep this page up-to-date. If you spot any inaccuracies, or have any suggestions we should add, please get in touch using the details at the top of this page.

Somer Valley FM is our local public service broadcaster.
Tune in for updates on everything that is going on with coronavirus locally. Some great music and chat for you to enjoy whilst you’re at home as well!

Head to to listen now!

Coronavirus Information Pack

Some of you may have noticed information packs dropping through your doors containing some key information and resources to help you get through this difficult period.

This post contains those key information pages as well as copies of the self-isolation posters and good neighbour flyers.

If you have any questions, or feel you can help with the community response to the Coronavirus, phone the Town Council on 01761 418701 or the Community Trust on 01761 419133 (during office hours).

If you prefer you can print a PDF of the leadflet by clicking this link

Compassionate Community Scheme is launched

The B&NES led ‘Compassionate Community’ volunteer scheme has gone live today (Monday 30th March 2020).

The Compassionate Community telephone hub will see teams from partners including Virgin Care, Bath & North East Somerset Council and the NHS come together to work with 3SG, who are co-ordinating the efforts of third sector groups and volunteers to help people who are most in need with food, mental health, wellbeing and welfare

If you know anyone needing assistance with food, medicines or simply needing someone to talk to, you can now ring 0300 247 0050 (Monday to Friday, 9am-5pm)

Please understand they will be experiencing high call volumes so bear with them during this time.

Upcoming Events – Postponed

Due to the ongoing Coronavirus situation we have made the tough decision to postpone all of our upcoming events. This includes all Community Cinema screenings, the First Thursday Afternoon Social and the Paradis Trio. The safety of our attendees and volunteers is paramount at this difficult time.

We are extremely grateful of your support over the past few years and understand what a difficult time it is for all. We will be constantly reassessing the situation in the coming weeks with a view to resuming our events programme as soon as it is safe to do so.

In regards to the Community Cinema, our intention is to reschedule all of our currently booked films – alongside even more fantastic films – as soon as possible. All ticketholders who have purchased online will be receiving an email with instructions on how to claim refunds, or to claim equivalent vouchers for the rescheduled screenings. If you have made a reservation, these will be cancelled, so please get in contact when our film schedule is confirmed if you wish to rebook.

If any of you are struggling during this uncertain time, please let us know, and we will see if there is any way the Community Trust can assist you. We look forward to welcoming you back to our events as soon as we can.

Look after each other and stay safe.

MHA Befriending Service

Do you know someone who could benefit from a phone call or two a week during this tough time?

Now that Covid 19 is upon us and social distancing and self-isolation are being implemented, the negative impacts of isolation are going to be ever greater and will impact more and more people every day.

The MHA befriending service is free and would be a great help to those in need of social contact to help them through their isolation period.

If you know somebody who could benefit from the scheme contact Carrie Hemmings on 07725 477274 or email

Off The Record

‘How Can I Access Support if I have to Stay Inside?’

Off The Record have a new section on our website for anybody children and young people in BaNES who feel they need support during these uncertain times.

Head to for more info.